Privacy Notice
Effective Date: February 24th 2021
Cipla USA, Inc. and its North American affiliates (collectively, “Cipla”) is providing this notice (“Privacy Notice”) to explain our online information practices and the choices you can make about the way your information is collected and used. This Privacy Notice applies only to the use and collection of data collected by this website and does not apply to any other data collected by Cipla or its affiliates through any other website or other means.
As used in this Privacy Notice, “we,” “our” and “us” means Cipla, and its related companies and affiliates.
Information We collect.
This website is not designed to collect and/or receive any personal information of you by itself. Cipla is not able to identify you personally unless you access this website and/or provide any personal information. We may collect and store information that you voluntarily choose to give us or enter on our website, such as personal identifiers e.g., name, postal address, e-mail address, investor details, profession, photograph, medical records and/ or other personal information in order to receive information about various subjects and services wherever applicable. To protect your privacy, you should not provide Cipla with this information.
We may collect information about your visit to this website without you actively submitting such information. This information may be collected using various technologies, such as cookies, Internet tags, and web beacons. The website may capture some of this information, such as the URL of the website you just visited, Internet Protocol (IP) addresses, GPS location data, mobile phone service provider, details of operating system, the browser version your computer, etc.
Use and Sharing of Data
We can only use your personal data if we have a proper reason for doing so. According to the law, we can only use your data for one or more of these reasons:
- To fulfil a contract we have with you, or
- If we have a legal duty to use your data for a particular reason, or
- When you consent to it, or
- When it is in our legitimate interests.
Legitimate interests are our business or commercial reasons for using your data, but even so, we will not unfairly put our legitimate interests above what is best for you. The use of your information is subject to the Privacy Notice in effect at the time of our use. Cipla uses information provided to us for our general business use. This may include the following purposes:
- To respond to your requests;
- To provide services to you including customer services issues;
- To send communications to you about our or our affiliates’ current services, new services or promotions that we are developing, and opportunities that may be available to you;
- To alert you to new features or enhancements to our services;
- To communicate with you about job or career opportunities about which you have inquired;
- To ensure that our site and our services function in an effective manner for you;
- To measure or understand the effectiveness of advertising and outreach;
- Legal obligations: We may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or fraud. We may also use personal information to meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate;
- Under applicable law, which may include laws outside your country of residence;
- To respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your country of residence.
We endeavor to collect only such information that is reasonably necessary to perform services for you or to respond to your inquiries. You are responsible for ensuring that the information you provide is accurate, complete and current; we will take reasonable steps to ensure that the information we collect and use is relevant to its intended use.
Adverse Event Reporting
Please visit https://www.cipla.com/dsafe.html to access Cipla’s global pharmacovigilance privacy policy and learn how we collect and use personal data to help us fulfill our pharmacovigilance obligations.
Non-Disclosure of Information
Information on the website may be accessed by Cipla, by certain companies with which Cipla may conduct joint programs, and by individuals and entities with whom Cipla contracts to carry out business activities for Cipla. Cipla does not sell or rent your personal Information with anyone else. Cipla may share the personal information with third-party, if it is required for further processing or connection to its business. During this time the information shared will be in accordance with the confidentiality agreement with the third party, the applicable law, for the intended purpose for which the Information was originally collected and shall ensure all such third parties comply with Cipla’s Data Protection and Privacy Policy and Procedure. We may release your personal information when we believe release is required to comply with applicable law. We may release personal information if, in our judgment after review, the release is compelled by law or regulation.
Communications
Cipla does not support “spamming", which is defined as sending unsolicited emails, usually of a commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have declined to receive such communications. In accordance to your preferences or interests expressed on this website, Cipla may send periodic emails to you on the email id provided by you on this website during registration. You may choose to opt out of receiving such emails through a link included in the emails you receive from us.
Surveys
We may provide you the opportunity to participate in surveys on our website. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and email address), and demographic and/or health information (such as zip code and health condition information).
Other Websites
This Privacy Policy applies only to Cipla's website. Cipla may provide links to other websites, which we believe, may be of interest to you. Cipla is not responsible for the content on such website, your access to such website links, security of personal information that you provide or any information collected by that website. The risk of accessing such websites is solely yours.
Protecting Your Information
Cipla will maintain adequate technical and organizational security measures to protect your personally identifiable information. As a policy, Cipla secures each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet will not be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. Cipla is not obliged to store your information for a period which is beyond the intended purpose for which such Information was collected or submitted or to stay in compliance to applicable laws and Cipla policies and procedures.
Special Note Regarding Website Use by Children
We do not knowingly collect or solicit personal information from anyone under the age of 13. This website is not intended or designed to attract children. If you are under 13, please do not send any personal information about yourself to us. If you believe that we might have any information from or about a child under 13, please contact us at the https://www.ciplausa.com/contact-us and we will delete such information.
Location Services
Some services on this website may make use of location-based data. If you allow these services, we may collect information about the Wi-Fi routers closest to you or the cell IDs of the towers closest to you. We may use this information to provide the requested service or to provide you content based upon your location. Although we may use or collect geo-location data, we are not capable of assisting in an emergency.
Your Rights and Choices
Depending on where you live, you may have certain rights under applicable laws, including
- The right to access your personal information; and
- The right request the deletion of certain personal information.
If you would like to access or delete your information, or otherwise exercise your rights, please contact us as set out in the Contact Us section below. We will respond in a manner that is appropriate in light of relevant laws. For example, we cannot provide you access to your personal information if we cannot verify your identity, and we may request further information from you to verify your request, such as, where necessary, copies of government-issued identification.
Changes to this Privacy Notice
We reserve the right to amend this Privacy Policy at our discretion. When changes are made to this Privacy Policy we will post the updated policy and the date the last revisions were made. We encourage you to periodically review this page for the most current Privacy Policy.
Feedback
Any complaints, abuse or concerns with regards to the processing of personal data provided by you or breach of these terms must be reported to globalprivacy@cipla.com.
Rights of California Residents
We will not discriminate against you for exercising your rights and choices, except where required or permitted by law. If you would like to use an authorized agent to exercise your rights, we may request evidence that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.
You also may have the right to be informed as to the categories of personal information that we have collected and shared or otherwise made accessible to third parties during the preceding 12 months. We provide that information through the other sections of this Privacy Policy. We share your information as described in this Privacy Policy, but we do not, and will not without consent, sell your information to third parties for money or other similar types of consideration.
In addition to other rights California residents may have under state law, California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us as set out in the Contact Us section below. Be sure to include your name and address; you can include your email address if you want to receive a response by email. Otherwise, we will respond by postal mail within the time required by law.
Questions/Contact Information
If you have questions or comments regarding this privacy notice, please contact us, or at: